At TYJ Electrical, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://tyjelectrical.com or use our services.

By using our website or providing us with your personal information, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide through our contact forms, email, or service requests, such as:

• Name
• Email address
• Phone number
• Company name
• Address or project location

Non-Personal Information

Automatically collected data when you browse our website, including:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on each page
• Referring URLs and site usage patterns

This helps us improve website performance and user experience.

How We Use Your Information

We use collected information to:

• Respond to inquiries, service requests, and feedback.
• Process and manage service quotations or contracts.
• Improve our website, products, and customer service.
• Send updates, promotional messages, or announcements (only if you have opted in).
• Comply with legal and regulatory requirements.

We will never sell, rent, or trade your personal information to any third party.

Cookies and Tracking Technologies

Our website may use cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings.
• Analyze website traffic and usage trends.
• Improve content and navigation.

You can disable cookies through your browser settings, but some parts of the site may not function properly without them.

Data Sharing and Disclosure

We may share your information only in the following circumstances:

• With authorized staff or partners who require the information to perform a service for you.
• When required by law, court order, or regulatory authority.
• To protect our legal rights or prevent fraud and abuse.

All third parties handling your data are expected to maintain strict confidentiality and use it only for the agreed purpose.

Data Security

We implement appropriate administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no system is 100% secure. You share information with us at your own risk.

Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purpose for which it was collected;
• Meet legal, tax, or accounting requirements; or
• Resolve disputes and enforce agreements.

When no longer needed, your information will be securely deleted or anonymized.

Your Rights

In accordance with the Nigeria Data Protection Regulation (NDPR), you have the right to:

• Access and request a copy of your personal data.
• Request correction or deletion of your data.
• Withdraw consent for data processing.
• Object to the use of your data for marketing purposes.

To exercise these rights, contact us via the details below.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their respective privacy policies before providing any personal information.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised “Effective Date.” Please review this page regularly for the latest version.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us via support@tyjelectrical.com